How to Order

Getting started

  1. Sign up for an account if you do not already have one. Or you can opt to check out as guest when you place an order. But it is highly advisable to sign up for one to make the process easier for you when you make future purchases.
  2. You can browse items by hovering over “Creations” for handcrafted goodness and “Apparels” for quality clothing’s. A drop down will appear and you can start browsing!
  3. Click on the item you are interested in to view its details and status. If item appears "Out of Stock" you can join the waiting list by filling in your Name and Email address for a possible remake. I will contact you personally. Please refer to FAQ page for further details.
  4. If you choose to Email or Sms/whatsapp me to order, priority would be given to those who use the Shopping Cart as I may not have access to the computer all the time, you may send your order(s) to mog@mistressofglam.com. But it is highly advisable to use the Cart.
  5. However, if in any event whereby Email/Sms/Whatsapp is your only form of access, I will try my very best. (:
  6. Everything is listed in SGD. If you need a conversion rate before checking out with Paypal, pls drop me an email at mog@mistressofglam.com

Adding to cart

  1. Add your desired item(s) by clicking 'Add to Cart’. This will lead you to your Cart Summary where you can choose to continue browsing, or make payment for the chosen piece(s). 
  2. Please note that all handmade items are ONE piece only.
  3. Please feel free to key in discount codes whenever available.
  4. At Cart Summary, click 'Confirm' once you have finalized your order.
  5. Upon checking out, select your mode of payment and estimate shipping cost to different locations. Local Registered Mail is FREE islandwide in Singapore.
  6. You can choose to pay via Paypal immediately upon check out or Local Bank transfer(POSB/DBS) via iBanking/ATM transfers, which has a 48 hours time frame.
  7. If you have chosen Paypal but decided to pay later, item(s) will still be reserved for 48hours.
  8. Please choose to pay with PayPal if you are an overseas buyer.
  9. Upon confirming your order, you will receive an email with instructions on how to verify your payment if you chose local bank transfer. Simply follow the instructions in the email to verify your payment.

Shipping

  1. Once payment is verified you will receive an email to indicate that item has been shipped.
  2. All items are shipped from Singapore.
  3. Item(s) will all be mailed out via Free Local Registered Postage within Singapore. For overseas buyers, shipping costs are all as stated during check out. If you can’t find your country please kindly drop me an email at mog@mistressofglam.com
  4. Should you need a gift box please kindly indicate it in the comments box during check out and a Free gift box will be provided.
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